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Find answers in our FAQ, contact our team directly, or get help managing your subscription.
Have a question or need help? Reach our support team at support@foodgem.app.
Typical response time: 24–48 hours. We aim to respond to all inquiries as quickly as possible.
Open the app, tap the camera icon, take a photo of your fridge contents, and our AI will identify the ingredients for you.
Your calorie targets are based on your body metrics using the Mifflin-St Jeor equation, the gold standard for estimating daily energy expenditure.
Yes! You can start with a 3-day free trial. After that, some features are limited on the free tier, but you can continue using core functionality.
Subscriptions are managed through your device's app store. Go to Settings → Apple ID → Subscriptions (iOS) or Play Store → Profile → Payments & subscriptions (Android). Cancellation cannot be done through the app itself.
Go to Settings in the app, scroll to the bottom, and tap Delete Account. Alternatively, email us at support@foodgem.app to request account deletion.
Yes. All data is encrypted in transit, passwords are hashed, and photos are deleted after analysis. We never sell your data.
FoodGem supports 18 languages including Arabic, English, French, Spanish, German, Italian, Portuguese, Chinese, Japanese, and more.
Price data depends on local store availability and partnerships. We're continuously expanding coverage—contact us to request your region.
iOS (iPhone/iPad):
Android:
Found something that isn't working right? Email us at support@foodgem.app and include:
This helps us fix the problem quickly.
Contact us at support@foodgem.app